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CRM 9.2 - Contact Info Entries Section Issue In Company, Person, Site And Worker Component (Doc ID 2276285.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise CRM Support - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When we add a new Company/Person/Worker/Site, there are 4 options in Contact Info Entries for Phone Type (Business, Cellular, Fax and Pager).
If we enter fax and click on Save: Cellular gets disappeared and Fax type gets displayed twice which was overwritten on Cellular.
Also when we enter pager and click on Save: Fax gets disappeared and Pager type gets displayed twice which was overwritten on Fax.

Expected behavior
Cellular should remain on page, Fax should be shown only once.

Steps to replicate

1. Create a company with business phone, Fax under Contact Info Entries
2. Save the company
3. Fax will appear twice.


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