EMM: Cancel PM WO, Rerun, PM W/O Does Not Regenerate (Doc ID 2276542.1)

Last updated on JUNE 17, 2022

Applies to:

Symptoms

When regenerating a canceled PM W/O with PM Linking, not all merged tasks are regenerated for the new PM W/O.

Expected Behavior
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The expectation is that when a linked PM W/O is canceled and then regenerated, the regenerated PM W/O will consist of all tasks for all schedules that were originally linked for the next due period.

Steps
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This issue can be replicated by performing the following steps:

1) Set up a weekly PM Schedule ID with no PM Linking.
2) Set up a bi-monthly PM Schedule ID. Link the weekly PM Schedule as a secondary schedule.
3) Run Preventive Maintenance.
4) Review the generated PM W/O. Note that it consists of tasks for both schedule.
5) Cancel the PM W/O.
6) Run Preventive Maintenance during the same next due period to regenerate the canceled PM W/O.
7) Review the regenerated PM W/O. Note that it consists of tasks for only the primary schedule.

Changes

Cause

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