E-PIA: Function OnReadyState In Payables WorkCenter (Doc ID 2276727.1)

Last updated on JUNE 14, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Environment:
----------------
Environment Type: Demo
App Rel: FSCM PUM image 23
Tools Rel: 8.55.13
Browser: Firefox 52

Problem Statement
-----------------------
On the Accounts Payables WorkCenter, when accessing a recycled voucher modal window and changing an account on the accounting line, then closing the modal window without saving, if the user re-accesses the recycled voucher modal link, an error occurs.

Error
-------
"Function 'onReadyState' Error: modObj is null
Error Stack:
PT_Dialog.prototype.showModalDialog@http://app1230.infra.local:8000/cs/ps/cache/PT_COMMON_MIN_1.js:2248:166
showModalDialog_pt@http://app1230.infra.local:8000/cs/ps/cache/PT_COMMON_MIN_1.js:3185:9
doModeless@http://app1230.infra.local:8000/cs/ps/cache/PT_PAGESCRIPT_win0_MIN_1.js:1360:86
@http://app1230.infra.local:8000/cs/ps/cache/PT_AJAX_NET_MIN_1.js line 1326 > eval:1:1
net2.ContentLoader.prototype.finalCall@http://app1230.infra.local:8000/cs/ps/cache/PT_AJAX_NET_MIN_1.js:1326:2
net2.ContentLoader.prototype.loadedAllScriptfiles@http://app1230.infra.local:8000/cs/ps/cache/PT_AJAX_NET_MIN_1.js:1070:2
net2.ContentLoader.prototype.getScriptfile@http://app1230.infra.local:8000/cs/ps/cache/PT_AJAX_NET_MIN_1.js:1077:6
net2.ContentLoader.prototype.GetNextJSFile@http://app1230.infra.local:8000/cs/ps/cache/PT_AJAX_NET_MIN_1.js:1120:2
net2.ContentLoader.prototype.getScriptfile@http://app1230.infra.local:8000/cs/ps/cache/PT_AJAX_NET_MIN_1.js:1085:27
net2.ContentLoader.prototype.processXML@http://app1230.infra.local:8000/cs/ps/cache/PT_AJAX_NET_MIN_1.js:1009:2
net2.ContentLoader.prototype.onReadyState@http://app1230.infra.local:8000/cs/ps/cache/PT_AJAX_NET_MIN_1.js:260:2
net2.ContentLoader.prototype.loadXMLDoc/this.req.onreadystatechange@http://app1230.infra.local:8000/cs/ps/cache/PT_AJAX_NET_MIN_1.js:141:2"

Steps
-------
1. Login to PIA
2. Open the Account Payables WorkCenter.
3. Click on the work link Recycled Vouchers and on the Voucher link.
4. A modal window is opened. Change the account. Do not save the page, but click on the close button. Press No to disregard the changes.
5. Click on the Voucher link again. The above error is returned.

Business Impact
------------------------
n/a

Cause

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