E-REN: REN Server Window Stays in Queued Status and DSTGNT Log Shows Message - Java exception thrown: javax.net.ssl.SSLException: Received fatal alert: protocol_version

(Doc ID 2276732.1)

Last updated on OCTOBER 16, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.55 [Release 8.4]
Information in this document applies to any platform.


When running a report to window, the REN server window stays in status ‘queued’. However, process monitor shows that report has successfully completed and posted.

The <PS_CFG_HOME>/appserv/<DomainName>/LOGS/PSRENSRV_MMDD.LOG reports the error:


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms