My Oracle Support Banner

PORTAL: Accessing Remote Fluid Content In Interaction Hub Results In Losing Interaction Hub Context In Header. (Doc ID 2277185.1)

Last updated on FEBRUARY 06, 2019

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Context Management

ACTUAL BEHAVIOR
---------------
 Users are accessing remote fluid content from iHUB however when doing so they are losing the header bar context.

EXPECTED BEHAVIOR
-----------------------
All content in iHub remote or local should contain the same header for a unified look and feel.

STEPS
-----------------------
Customer suggested replication steps:
Set up PIH, HCM, and FSCM to use unified navigation and SSO. Log into PIH and click a homepage tile for one of the content databases - for example, the expenses tile from FSCM. This will take you to the expenses homepage. you'll see the URL change to be the FSCM url, and you'll see the header bar context change to FSCM.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate properly in a Unified Navigation Setup within iHUB.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.