E-FLUID: After Upgrading HUB To 8.55 Tools, We Cannot Add Tiles From Our FSCM System. (Doc ID 2277200.1)

Last updated on JUNE 26, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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After upgrading Interaction Hub environment to PT 8.55, and while FSCM stayed at PT 8.54, when trying to personalize homepage and adding a remote tile, the landing page does not yield the Travel and Expense tiles from FSCM as expected. 

Is this problem related to an incompatibility between Peopletools version on the Interaction Hub and FSCM environment? 

STEPS
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The issue can be reproduced with the following steps:
1. In Interaction Hub, Personalize any fluid homepage, and try to "Add Tile". 
2. Notice there is no option to add FSCM tiles.

Cause

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