Line Comments on RTV line thru ePro Process Return throws Error "Error In RTV_GetField COMM_WRK1.COMMENTS_ICN Not Found In Scroll Level 0"

(Doc ID 2277318.1)

Last updated on JUNE 15, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
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Line Comments on RTV line thru ePro Process Return throws Error

Error In RTV_GetField COMM_WRK1.COMMENTS_ICN Not Found In Scroll Level 0

Steps:
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1. Create a Requisition, source it to PO and Create Receipt for it
2. Thru Manage Requisition, try to process return
3. Select some lines for return
4. On RTV Line, click the icon next to it
5. Click on Line Comments from the small window
6. Enter Comments and Click Ok

Cause

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