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eBenefits: Approving Life Event Documents Does Not Send Email To Employee (Doc ID 2277780.1)

Last updated on JULY 07, 2020

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Document approval within a Life Event is not triggering an email to the employee.

STEPS
-----------------------
1. Employee submits the required Life Event document
2. Benefits administrator approves the document
3. Employee is waiting for e-mail advising that they can move forward with their Life Event.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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