AP Supplier Payment Names Are Not Displayed (Doc ID 2278330.1)

Last updated on JUNE 19, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Incorrect Supplier Payment names are displayed. 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Populate Payment Alternate name - Name 1 and and Name 2 respectively on the Supplier - Address tab page. Example: Name1 = "JOHN OLD", Name 2 = "JANE OLD".
2. Create a voucher
3. Pay the voucher
4. Modify the Payment Alternate name - Name 1 and and Name 2 respectively on the Supplier.
       Name 1 = "JOHN NEW",
       Name 2 = "JANE NEW".
5. Open the voucher created in Step 2
6. Go to Payments tab
7. Click the Alternate Names icon next to the Remit to field under Payment Information
    Popup Window displays the following:
    Supplier Name: "JOHN NEW"
    Additional Name: "JANE NEW"

 

Since voucher has been paid, customer expects that the Supplier Name and Additional Name are the same values (JOHN OLD and JANE OLD) when the voucher was created.
If the voucher has not been paid, the Supplier Name and Additional Name should display the new values which are JOHN NEW and JANE NEW.

 



Cause

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