E-PIA: Main page closes when the modal popup window is closed (Doc ID 2279129.1)

Last updated on JUNE 21, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ISSUE
----------
Issue is occurring on Release 9.2 Image #21, PT 8.55.14

When in the work center after opening a voucher and clicking on the comments or the attachments page or anything that opens a new window, for and within that voucher, after you exit that new window the entire voucher closes and takes you back to your incomplete voucher list rather than leaving the selected voucher window open. It does not close the voucher if you go in the non work center route to the voucher

STEPS
-----------
Click on the AP Regular Entry and WrkCtr tile
Click AP WorkCenter
Click Accounts Payable WorkCenter
Select incomplete Voucher
Select a voucher
Click on the Commernts
Close the comments.
After closing it should keep you on the voucher you have open, but instead takes you back to the Workcenter list.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms