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E-PORTAL: Related Content Framework Is Not Working When Pointing to Non-PeopleSoft URL and Using iHub (Doc ID 2279386.1)

Last updated on MARCH 01, 2018

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.


CS 8.54.18
iHub: 8.55.12

Related Content pointing to an external site is working fine in the standalone Campus Solutions environment, but it does not work when accessing the same page/Related Content through the iHub

The page should work the same from the iHub, as it does from the standalone environment

The issue can be reproduced at will with the following steps:
1. Created a "Non-PeopleSoft URL" CREF that points to a external site, made it public
2. Created a Navigation Collection based on that CREF
3. Created a Pagelet based on that Navigation Collection
4. Created Related Content based on the Pagelet
5. Test the Related Content on the Campus Solutions - it works
6. Test the Related Content on the iHub - it does not work, and the URL just gets embedded into the iHub URL.


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