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My Cases Tile taking more time on CRM 9.2 (Doc ID 2279747.1)

Last updated on JUNE 14, 2018

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Case Component

My Cases is taking more time

The issue can be reproduced at will with the following steps:
1. Navigate to Employee Self Service -> HR service Center
2. Click on My Cases




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