Configured Product Soft Reserve Fulfillment Causes Inventory Discrepancy
Last updated on JUNE 23, 2017
Applies to:PeopleSoft Enterprise SCM Inventory - Version 9.1 and later
Information in this document applies to any platform.
When shipping configured items (product configurator), the values in BU_ITEMS_INV are not updated for either QTY_AVAILABLE or QTY_RESERVED. After running the depletions process, QTY_RESERVED is reduced by the amount of the shipment. So QTY_AVAILABLE never gets updated and QTY_RESERVED continues to accumulate with every depletion. The shipping process should update QTY_RESERVED and Depletion process should reduce QTY_AVAILABLE by the amount of the shipment and clear the QTY_RESERVED amount. An inventory discrepancy is then found on the ins9090 report that needs to be fixed with infixit.
Steps to reproduce the issue:
1. Ship and deplete configured product
2. Quantity reserved and quantity available are not reduced.
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