EAR9.2: Lockbox Control Counts And Totals Don't Match
(Doc ID 2280717.1)
Last updated on OCTOBER 18, 2021
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Payment Electronic
ACTUAL BEHAVIOR
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The control counts and totals for deposit is not matching when running AR_PAYLOAD
EXPECTED BEHAVIOR
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Control count and totals should match correctly.
STEPS
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The issue can be reproduced at will with the following steps:
- Upload a Lockbox file.
- Run retrieve lockbox process AR25001.
- Run AR_PAYLOAD and check the deposit.
- Check that The control counts and totals for deposit is not matching.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |