EAR9.2: Lockbox Control Counts And Totals Don't Match

(Doc ID 2280717.1)

Last updated on JULY 06, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Payment Electronic

ACTUAL BEHAVIOR
---------------
The control counts and totals for deposit is not matching when running AR_PAYLOAD

EXPECTED BEHAVIOR
-----------------------
Control count and totals should match correctly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Upload a Lockbox file.
  2. Run retrieve lockbox process AR25001.
  3. Run AR_PAYLOAD and check the deposit.
  4. Check that The control counts and totals for deposit is not matching.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms