ELM 9.2: PERSON_CONTRACT_FULLSYNC Runs Into Error on ELM side (Doc ID 2280964.1)

Last updated on JUNE 27, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Service operations PERSON_CONTRACT_FULLSYNC runs into error on subscription level on ELM 9.2
It's published successfully on HCM 9.2 but runs into the below error when it's trying to subscribe.


ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. In HCM Run PERSON_CONTRACT_FULLSYNC
2. Wait for it to finish
3. In ELM navigate to PeopleTools>Integration Broker>Service Operations Monitor>Administration>Asynchronous Services
4. Click on the link for Person_Basic_Sync and then Details link for the job run
5. Click on the link for View Error/Info and note the error above

Cause

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