EOPC: Fluid Approval Tile, Menu Action Review Approvals Results in 'You have no approvals for Review' And Does Not Show Reviewers The Transactions Assigned to Them For Review (Doc ID 2281046.1)

Last updated on JUNE 27, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 8.55.14 version, Approval Framework (AWE) Fluid Mobile Approval 9.2

When attempting to use the Fluid Approvals Tile, accessing as a Reviewer of Approvals the menu action of Review Approval, shows the following message, even though the same Reviewer can see their transactions to review via Monitor Approvals.

MESSAGE
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You have no approvals for Review


STEPS
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The issue can be reproduced at will with the following steps:

1. Created Role AWEReview
2. Copied VP1 to LAURIE
3. Created User List pointing to Role
4. Cloned VoucherApproval, added Reviewer to 1st step.
5. Submitted Voucher.
6. Can see LAURIE is Reviewer.
7. Log in as LAURIE
8. Press Approval Tile, 0 Count is correct.
9. From Menu select Review Approvals
10. Observe the following message occurs;

You have no approvals for Review

Cause

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