E-MCF/IB: Javax.mail.MessagingException: ; Nested Exception Is: Java.io.IOException At Com.sun.mail.imap.IMAP

(Doc ID 2281695.1)

Last updated on JUNE 28, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


Sample Environment:
Tools 8.55.15
CRM application, UAT environment


The RB_MAIL_READ and email sample page's  message count/fetch test fails with the following error in the IB error log file.  The connection attempt is to a mail server that requires TLS1.1 or higher connection. The mail server certs have been loaded into IB keystore.   OpenSSL connection from the IB web server to the mail server is successful.


javax.mail.MessagingException: ;
  nested exception is:
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:335)
at javax.mail.Service.connect(Service.java:233)
at com.peoplesoft.pt.integrationgateway.targetconnector.pop3.MCFMailBox.open(MCFMailBox.java:398)
at com.peoplesoft.pt.integrationgateway.targetconnector.GetMailTargetConnector.processMessage(GetMailTargetConnector.java:623)
at com.peoplesoft.pt.integrationgateway.targetconnector.GetMailTargetConnector.send(GetMailTargetConnector.java:135)


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