E-PORTAL: Getting "Error. Opening remote portal not supported. (96,52) While Opening Careers Portal (Doc ID 2282031.1)

Last updated on JULY 24, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, HR Upgrade

Getting an error while opening Careers portal after upgrading PeopleTools from 8.52 version to 8.55.15. Careers portal is defined as a External portal. Message pop up text is as below:

ERROR
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"Error. Opening remote portal not supported. (96,52)"


STEPS
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The issue can be reproduced at will with the following steps:
1. Access external Careers page.
2. Error occurs
3. User can click "OK" and can continue to access and perform transactions without any known issues.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the Careers page still works, but a popup error will occur every time the page is accessed. Error may also occur after links are clicked.

Cause

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