EEX 9.2: Accounting Distribution Page Does Not Open Through Approval Page (Doc ID 2282154.1)

Last updated on JULY 02, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an Expense Report contains multiple distribution lines with different project information, and the approver clicks the “Multiple” hyperlink on the expense, the distribution page does not display. The page briefly spins and nothing happens.

Steps
1.Log in as employee
2.Navigate to: NavBar > Navigator > FSCM > Employee Self Service > Travel and Expenses > Expense Reports > Create/Modify
3.Click Add button
4.Populate required fields (Expense Lines must have more than one distribution line with different project information. For this example both lines contain the same PC Bus Unit and Project, but have a different Activity.)
5.Click Summary and Submit hyperlink
6.Place a checkmark in box, and click Submit Expense Report button
7.Click Ok to confirm submission
8.Log in as first approver
9.Navigate to: NavBar > Navigator > FSCM > Manager Self Service >Travel and Expense Center > Approvals > Approve Transactions
10.Click on the Report ID hyperlink under the Transaction ID column
11.Scroll to bottom of page. Click “Multiple” link. Expense lines must have more than one distribution line with different project information. For this example both lines contain the same PC Bus Unit and Project, but have a different Activity.

Actual Behavior:
Clicking the link causes the page to briefly spin and does not do anything.

Expected Behavior:
It should take the user to a page showing the distribution for the expense line.

Cause

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