EAP: The Origin Designated On Your Operator Profile Either Does Not Exist Or Is Inactive. (Doc ID 2282285.1)

Last updated on JUNE 30, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Application Release: 9.2
 
Issue Statement:
Getting Error "The origin designated on your operator profile either does not exist or is inactive.(7030,30)" when clicked on Voucher search result on Regular Entry page

Steps:
1. Open an existing voucher and add/update details (line or distribution)
2. Change only the header amount and Save.
3. You will see a error 'Difference between voucher and total payment amounts is 10 – apply to existing scheduled payment? (7030,379) '
4. Click Cancel and OK on the subsequent dialog
5. Click return to search option at the bottom. There will be a message pops up to save the data .Click No. This will take it to the search page.
6. Open the same voucher. error message pops up -
The origin designated on your operator profile either does not exist or is inactive. (7030,30)
  
Error:
"The origin designated on your operator profile either does not exist or is inactive.(7030,30)"


Business Impact:
Usability issue as the Voucher opens when clicked second time

Replication Steps

Cause

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