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PC_COPY_AE STEP.00000010.STEP 01 CallAppengine: Application PC_COPY_AE:AppEngine Error.(2,653) PC_CPY_PROJ_WRK.TEMPLATE_COPY.SavePostChange (Doc ID 2282393.1)

Last updated on NOVEMBER 29, 2019

Applies to:

PeopleSoft Enterprise FIN Project Costing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When two users attempt to create a new project by copying an existing project, one of the two will receive errors. The problem appears to arise from a SQL deadlock error attempting to UPDATE PS_INSTALLATION_PC SET IN_USE_SW = 'Y'


ERROR
-----------------------
Process ABENDED at Step PC_COPY_AE STEP.00000010.STEP01 (SQL) -- RC = 8602 (108,524)

CallAppengine: Application PC_COPY_AE:AppEngine Error.(2,653) PC_CPY_PROJ_WRK.TEMPLATE_COPY.SavePostChange PCPC:2751 Statement:53

The issue can be reproduced at will with the following steps:
1. Open same environment in 2 different web browsers: One in Chrome & One in IE
2. Navigate to Project Costing/Utilities/Copy Project
3. Select a project to copy with activities
4. Then Select Copy as close to the same time as possible in both browsers
5. Error message is produced.

Cause

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In this Document
Symptoms
Cause
Solution


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