EBI9.2:Process Request Shows Status Of 'INITIATED' Or 'PROCESSING' But No Longer Running
(Doc ID 2282690.1)
Last updated on MARCH 07, 2023
Applies to:
PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.1 version, Invoice Print/Reprint
When attempting to run the report BIXCA or BIPRNT00,
the following error occurs.
ERROR
-----------------------
Unrecoverable exception received
==================================================================================
Exception context:
----------------------------------------------------------------------------------
Exception record:
Exception: (0xC0000005) EXCEPTION_ACCESS_VIOLATION - Memory access violation
(The memory at 0x7c0fe2f7 could not be read)
Exception Parameters = 2
Parameter[0] = 0x00000000 / 0 / 0
Parameter[1] = 0x7C0FE2F7 / 2081415927 / 2081415927
Exception is continuable
Machine context:
eip:776de3c6
eflags:00010206
system: [ ID:0 VIP:0 VIF:0 AC:0 VM:0 RF:1 NT:0 IOPL:0 IF:1 TF:0 ]
status: [ OF:0 SF:0 ZF:0 AF:0 PF:1 CF:0 ]
control: [ DF:0 ]
Steps To Replicate
-----------------------
- Create an invoice with more than 2 lines.
- Run the report BIXCA or BIPRNT00.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |