EBI9.2:Process Request Shows Status Of 'INITIATED' Or 'PROCESSING' But No Longer Running (Doc ID 2282690.1)

Last updated on JULY 03, 2017

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Invoice Print/Reprint

When attempting to run the report BIXCA or BIPRNT00,
the following error occurs.

ERROR
-----------------------
Unrecoverable exception received

==================================================================================
Exception context:
----------------------------------------------------------------------------------
Exception record:
  Exception: (0xC0000005) EXCEPTION_ACCESS_VIOLATION - Memory access violation
  (The memory at 0x7c0fe2f7 could not be read)
  Exception Parameters = 2
  Parameter[0] = 0x00000000 / 0 / 0
  Parameter[1] = 0x7C0FE2F7 / 2081415927 / 2081415927
  Exception is continuable

Machine context:
  eip:776de3c6
  eflags:00010206
  system: [ ID:0 VIP:0 VIF:0 AC:0 VM:0 RF:1 NT:0 IOPL:0 IF:1 TF:0 ]
  status: [ OF:0 SF:0 ZF:0 AF:0 PF:1 CF:0 ]
  control: [ DF:0 ]


Steps To Replicate
-----------------------

  1. Create an invoice with more than 2 lines.
  2. Run the report BIXCA or BIPRNT00.



Cause

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