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Worklist Item Not Removed from Admin View After Approval (Doc ID 2283411.1)

Last updated on FEBRUARY 13, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


Worklist item does not come of the worklist after approved by HR.

Submitted transaction should come out of Worklist after approval.

The issue can be reproduced with the following steps:
Case 1:
1. Login as employee and initiate the two Name Change transaction for the same effdt
2. After approval, still the transaction remains in the Worklist

Case 2:
1. Login as employee and initiate the two Name Change transaction, one with present date and another with past date
2. After Approval, transaction remains in Worklist and additionally a row appears in the worklist with the person, who approved it.




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