Worklist Item Not Removed from Admin View After Approval (Doc ID 2283411.1)

Last updated on JULY 06, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Worklist item does not come of the worklist after approved by HR.

EXPECTED BEHAVIOR
-----------------------
Submitted transaction should come out of Worklist after approval.


The issue can be reproduced with the following steps:
Case 1:
1. Login as employee and initiate the two Name Change transaction for the same effdt
2. After approval, still the transaction remains in the Worklist

Case 2:
1. Login as employee and initiate the two Name Change transaction, one with present date and another with past date
2. After Approval, transaction remains in Worklist and additionally a row appears in the worklist with the person, who approved it.

Changes

 

Cause

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