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Generic Template For SP Timesheet Route For Approval Assigning The Wrong Service Provider Name (Doc ID 2283522.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, AWE - Requisition Approval
Generic Template for SP Timesheet Route for approval assigning the wrong value in Service Provider Name field when timesheet submitted by a proxy.

The issue can be reproduced at will with the following steps:
1.Create and release a new WO
2.Turn on time approvals
3.Add an email to the approver
4.Log in as the SPC
5.Create a timesheet as a Proxy.
6. Review and submit
10.Log into the approvers email and review the notification details.
The service provider is incorrect. It shows the SPC not the SP.




Cause

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In this Document
Symptoms
Cause
Solution
References


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