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XML Transcript Prints a Lowercase 'c' Before or After Test Credit Section on Portrait Template (Doc ID 2283660.1)

Last updated on JANUARY 24, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

In CS, Transcripts

ACTUAL BEHAVIOR
---------------
PDF Transcript Has A Printing Anomaly Associated With A Specific Subtemplate

The letter 'c' always appears as an artifact, just before the header 'Test Credits' on the portrait transcript template.

EXPECTED BEHAVIOR
-----------------------
Expect not to see a random 'c' on the transcript.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add test credit to a student at Records and Enrollment > Transfer Credit Evaluation > Test Credits.
2. Run a transcript for the student at Records and Enrollment > Transcripts > Request Transcript where the Test credit is set up to print in the transcript header.
3. View the PDF and a random 'c' displays just prior to the Test Credit section.


Cause

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In this Document
Symptoms
Cause
Solution
References


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