Last updated on JULY 10, 2017
Applies to:PeopleSoft Enterprise CRM Order Capture - Version 9.1 and later
Information in this document applies to any platform.
If a customer is Inactive, users are not able to open an existing service order, which contains that customer. The user receives the following error:
Unknown method getShipToAddressAsOfDate for object class RB_BORM:BO:BO.(180,224)RX_ADDRESS_BOOK.Utilities.GetAddressRowset.OnExecute Name: BuildEffDtAddressRowset
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