E-AWE: Testing The MSS Promote Employee Approval Encountered An Optimistic Lock Exception Error What Could Have Happened? Also Manager Dashboard Pending Approval Resulted In: 'no matching values were found' (Doc ID 2285538.1)

Last updated on JULY 11, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : PT 8.54.28 HCM 9.2 Image 16, Approval Framework (AWE) Workflow.

When attempting to test changes for the Process ID GSSPromoteEmployee in development environment the following pop up error occurs in the online page once.




The issue can NOT be reproduced at will with the following steps, but happened one in this way:
1. In Development environment.
2. Test the Process ID GSSPromoteEmployee.
3. Observe Optimistic lock exception error pop up.



Cause

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