Supplier Contract Management Document Rendering Failing
(Doc ID 2285573.1)
Last updated on APRIL 17, 2023
Applies to:
PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Goal
Users having an issue with rendering a PDF document in supplier contract management.
The CS_DOC_ACTION message is failing with the following error:
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Integration Gateway: General Connection Failed
This error is thrown when there is no valid response.
Possible errors include:
Bad gateway URL
Sync Service Timeout set and Service actually timed out.
Java exception thrown - Check Application Server for possible Java exception.
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User also get this error on the Installation Options > Supplier Contract Management page, using the Verify Server Setup button.
Solution
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In this Document
| Goal |
| Solution |
| References |