Integration Gateway: General Connection Failed (158, 10836)

(Doc ID 2285992.1)

Last updated on JULY 14, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : 8.53 version, Integration Broker

When attempting to Load Gateway Connectors,
the following error occurs.

ERROR
-----------------------
Integration Gateway: General Connection Failed (158, 10836)

This error is thrown when there is no valid response.
Possible errors include:

Bad gateway URL
Sync Service Timeout set and Service Actually timed out.
Java Exception Thrown - Check Application Server for possible Java Exception.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on Load Gateway Connectors Button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot configure IB gateway.

Cause

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