EAP: Multiple Emails Send To Approver When Supplier Is Updated Multiple Times (Doc ID 2286175.1)

Last updated on JULY 18, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Multiple Email approvals are sent to the Supplier Approver, when the user makes multiple changes to the Supplier and save. Each save triggers separate email.

Steps
1. Enable Supplier Workflow
2. Login with any user who doesn't have Vendor Approval authority and open an existing Supplier
3. Make changes and save
4. Make few more changes and Save the Supplier again

Actual Behavior
Two emails are triggered to Supplier

Expected Behavior
Only one email should be generated for the approver like in Rel 9.1

Cause

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