Unable To Submit "Schedule Interview" In Bid Response To Service Provider Contact (Doc ID 2286317.1)

Last updated on JULY 13, 2017

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Setup - Sourcing

Unable to Submit "Schedule Interview" in Bid Response To Service Provider Contact.

Unable to Submit "Schedule Interview" in Bid Response To Service Provider Contact. Getting below message and not sure what field is required:
"Highlighted fields are required. (15,30).Enter data into the highlighted fields".

This error doesn't show what is needed. It happens when Resume attachment is not there for the Bid response/Service Provider submission.

If a Supplier Contact does not attach a resume to the bid response, they are not prevented from submitting the response. Then when the internal user (Service Coordinator) goes into the assess and award view, the system tries to load the list of open bids and gets hung up on the missing attachment. This prevents any further processing on any open bid, not just the one that is missing the resume. Normally, the service coordinator would look at the response and e-mail the vendor to go back in and attach the resume, but of course they cannot even get to the point where they can see the bid response.
 

ERROR
--------
Highlighted fields are required. (15,30). Enter data into the highlighted fields


The issue can be reproduced at will with the following steps:
1. Using Ysanchez create a new sPro requisition.
2. Login as Georgiawine and source this requisition
3. Login to supplier portal and submit a bid.
4. Sign in as Georgiawine and schedule and interview.
5.Getting the error message: Highlighted fields are required. (15,30)




Cause

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