E-PIA : Function 'onReadyState' Error: Cannot set property 'value' of undefined (Doc ID 2286878.1)

Last updated on JULY 18, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
------------------------------
While trying to navigate the page in 9.2 Purchasing >Add/Update Receipts and on clicking the Device Track to fill in the data fro Serial/Component number we are getting the 'On Ready State' ajax error as shown in attachment file. This issue is happening only for blank Serial/Component field. 

ENVIRONMENT
------------------------
8.55.11
FSCM 9.2

ISSUE REPLICATION STEPS
-------------------------------------------
1) Log into PIA
2) 9.2 Purchasing >Add/Update Receipts and on clicking the Device Track to fill in the data for Serial/Component number
3) Click Ok/cancel


ERROR
===========
Function 'onReadyState' Error: Cannot set property 'value' of undefined

Error Stack:
TypeError: cannot to set property 'value' of undefined at eval (eval at finalCall)

Cause

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