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HTML Tags showing up in Change Password and Update/Reset Password pages in Fluid Candidate Gateway in Peopletools 8.55.17 and above (Doc ID 2287563.1)

Last updated on OCTOBER 30, 2020

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HTML Tags showing up in Change Password and Update/Reset Password pages in Fluid Candidate Gateway in Peopletools 8.55.17 and above

Replication steps : 

1. Login to PeopleSoft HCM PIA (Peopletools 8.55.17 and above) as an Administrator.

2. Go to Set Up HCM - Product Related Recruiting - Candidate Gateway - Password Controls.

3. Ensure that “Enabled” is checked. Press Save (Press OK for the message you receive).

4. Go to External Careers and register as an external applicant.

5. Click on “My Account Information”.

6. Click on “Change Password”.

7. In the modal window that opens up, you will notice “HTML” tags instead of numbering.

8. Same issue surfaces when a user is prompted to Update/Reset Password by system.

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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