E-PIA:Function 'onReadyState' Error: 'sePSTouchHandlerDoc' is undefined Error Stack After using Group Contract Summary Pivot Grid

(Doc ID 2288324.1)

Last updated on AUGUST 23, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Contracts

 9.2 Image 23.

ACTUAL BEHAVIOR
---------------
Group Multiple Supplier gives error after using Group Contract Summary Pivot

When you use the Group Contract Summary Link in a Group Procurement Contract, you are unable to use the links in the Contract Tab when you return. The
following error message is returned:


ERROR
_________________________

Function 'onReadyState' Error: 'sePSTouchHandlerDoc' is undefined Error Stack
ReferenceError: 'setPSTouchHandlerDoc' is undefined


STEPS TO REPLICATE
-----------------------

1. Navigate to Procurement Contracts > Add / Update Contracts
2. Open an Existing Group Contract. For example Search for Contract Style = Group Multi Supplier
3. Click “Add Related Contract”
4. Enter Contract Style General Contract
5. Click Search
6. Add a contract

7. Click on the Group Contract Summary Link on the right in the header. This will launch a new browser tab with a delivered Pivot Grid
8. Click throughout the pivot grid, change chart options, or update Filters.
9. Click back to Add/Update Contracts tab. (leaving the Group Contract Summary tab open)
10. Click on Related Contract ID link
11. Error message displayed:

 
Function 'onReadyState' Error: 'sePSTouchHandlerDoc' is undefined Error Stack
ReferenceError: 'setPSTouchHandlerDoc' is undefined

Cause

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