E-SEC: Invalid Signon Time For User XXX (Doc ID 2288550.1)

Last updated on JULY 20, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Security/LDAP

When attempting to login to Portal Hub,
the following error occurs.

ERROR
-----------------------
"Invalid signon time for user"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Portal HUB
2. error recieved "Invalid signon time for user"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to Portal HUB 9.1.

Cause

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