EAR 9.2: Posting Transfer Worksheet Gives Error Incomplete Accounting Entries (ACTOB) When Transferred To Different Business Unit And Customer (Doc ID 2289016.1)

Last updated on JULY 21, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Transfer Worksheet

When attempting to post transfer worksheet the following error occurs.

ERROR
-----------------------
ACTOB accounting entries not balanced)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create transfer worksheet.
2. Transfer it to different BU and different customer.
3. Create accounting entries OR run arupdate error will populate.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Cannot post transfer worksheet.

Cause

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