Last updated on JULY 21, 2017
Applies to:
PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Load AR
ACTUAL BEHAVIOR
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Load AR is not sending data to AR
EXPECTED BEHAVIOR
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If data is populated in BI_ACCT_HDR_STG, SQR should send data to AR.
STEPS
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The issue can be reproduced at will with the following steps:
1. Database should be SQL server.
2. Enter Bill and finalize it.
3.Run Preload.
4. Check run control record RUN_BI_LOADAR and make sure starting_dt field is NULL.
5. Run BILADAR01 with range option as invoice id and put bill id to process.
6. SQR will be successful but 0 bill send to AR.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot send billing data to AR.
Cause
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