EMM: Work Order Task Template Timeout (Doc ID 2289284.1)

Last updated on JULY 21, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Upon opening a Work Order Task Template, the page times out. This is happening for only one template. All others are opening successfully. The affected template has 17 inventory items and 7 checklists.

Expected Behavior
--------------------------
The expectation is that the work order task template will not time out due to any number of associated objects.

Steps
---------
To replicate, perform the following step:

1) Add a new Work Order Task Template.
2) Associate 17 inventory items to the template.
3) Add at lease 7 checklists to the template.
4) Save the Template.
5) re-open the template from the menu.

Business Impact
------------------------
Users are not able to review and update this work order task template.

Cause

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