EAP: "Requested By" field is not populated in the Payment Request Approval E-mail
(Doc ID 2289337.1)
Last updated on JULY 22, 2020
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When using Email Collaboration (EMC) for Payment Request Approvals, in the e-mails that go to the Approver, the "Requested By" field is always blank.
1. Set up AP Payment Request Approval to trigger e-mails to the Approver
2. Create a Payment Request
3. Submit the Payment Request for approval
4. Approver receives e-mail
5. Payment Request Approval e-mail shows the Requested By: field as blank
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