PERSON_BASIC_SYNC Service Operation Failing In HRPROD Coming From CSPROD

(Doc ID 2289691.1)

Last updated on AUGUST 08, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

When sending a new user that was created in CS over to HR the integration broker message fails.

For debugging and informational purposes, the name of the name of the originating process or component that published this message is specified. (0,0)
Processing an incoming add transaction. (0,0)
Deletion not allowed (29997,14)
Failed to insert/delete {Incoming message was published from PERSONAL_DATA (14165,22) (0,0)}
Error calling method GetPropertyByName on an APiObject of class HCR_PERSONAL_DATA_SRV: API error cod 1. (2,822) HMCR_API2CI.ciHandler.OnExecute Name: CIPerformAction PCPC: 18003 Statement: 323 Called from HMCR_API2CI.ciHandler: On Execute Name ciUPdateC
Attempt to call abstract method/property OnError of object class PS_PT: Integration:INotificationHandler. (180,845)

Cause

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