ANZ CART Suspense Page - Formatting Issue (Doc ID 2289727.1)

Last updated on JULY 24, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On :Campus solutions 9.2 version, Student Records Other

When attempting to open the page Main Menu > records and enrollment > enrollment reporting > AUS Regulatory reporting check link > CART Suspense


  
the following error occurs.

ERROR
-----------------------
In the MESSAGE group box on the lower half of the page , we see

    14240, 126 "Message not found"

rather then any actual message in 9.2

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 Main Menu > records and enrollment > enrollment reporting > AUS Regulatory reporting check link > CART Suspense 

page name SSR_CART_SHDSP
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot read the column heading on the messages group box

Cause

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