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E-CLOUD : In Cloud Manager Image 4 Creation of Shifted Environment Fails With "config_status": "Failed", "instance_type": "Elastic Search", "error": "The instance created in opc but provisioning of the instance failed" (Doc ID 2289756.1)

Last updated on FEBRUARY 01, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


When trying to create a 9.2 environment with Elastic Search and multiple Mid-tier nodes using lift and shift approach through PeopleSoft Cloud Manager Image 4,the environment creation fails with following error.


2017-07-18 14:06:09,864 DEBUG Sending provisioning result back with content: {'taskId': u'1500380549197-506429',

'taskResult': {'envDetails': '{"environment_name": "CampusSolutions", "status": "Partially Provisioned", "error": "The host: campussolutions-lnxes-5 is having the status Created", "instances": [{"name": "campussolutions-lnxmt-1", "private_ip": "X.X.X.X", "public_ip": "X.X.X.X", "public_host": "", "instance_status": "running", "config_status": "Provisioned", "instance_type": "Mid Tier Instance"}, {"name": "campussolutions-lnxdb-2", "private_ip": "X.X.X.X", "public_ip": "X.X.X.X", "public_host": "", "instance_status": "running", "config_status": "Provisioned", "instance_type": "Compute DB"}, {"name": "campussolutions-winwc-3", "private_ip": "X.X.X.X", "public_ip": "X.X.X.X", "public_host": "", "instance_status": "running", "config_status": "Provisioned", "instance_type": "Client Instance"}, {"name": "campussolutions-lnxmt-4", "private_ip": "X.X.X.X", "public_ip": "X.X.X.X", "public_host": "", "instance_status": "running", "config_status": "Provisioned", "instance_type": "Mid Tier Instance"}, {"name": "campussolutions-lnxes-5", "private_ip": "X.X.X.X", "public_ip": "X.X.X.X", "public_host": "", "instance_status": "running", "config_status": "Failed", "instance_type": "Elastic Search", "error": "The instance created in opc but provisioning of the instance failed"}], "tools_version": "8.55.15"}',

'envName': u'CampusSolutions',

'message': u'The host: campussolutions-lnxes-5 is having the status Created',

'stackId': u'1500380549158-480694'},

'taskStatus': 'FAILED',

'taskSubType': u'createPillar',

'taskType': u'OPC'}

The issue can be reproduced at will with the following steps:

1.  Lift an on premise 9.2 environment into Oracle Public Cloud

2. Modify the delivered Lift-and-Shift topology to include an additional Mid-tier node and an Elastic Search node

3. Use the modified Lift-and-Shift topology to create a 9.2 environment. The above error message is observed during the shift operation.




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