EGL9.2: Header Summary Information & Header Information Not Displayed After Journal Is Approved (Doc ID 2289869.1)

Last updated on JULY 24, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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Header summary information and header information are no more displayed for Journal entry approval, if the journal entry needs only 1 level of approval.

Steps to Replicate:
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1. Log in as an approver (Let's say GLA2). Create a Journal entry needed only one approvers, edit and submit it for approval.
2. Log in as the next level approver(GLS2), Click Approvals tile and find the Journal that was submitted for approval.
3. Select the Journal and navigate into header details
4. Approve the Journal entry

Please see replication screenshots for more details.

Actual Behavior:
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Journal header information & summary information is no more displayed as the screen gets refreshed upon clicking on approve button.

Expected Behavior:
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Journal header information & summary information should be visible even after the journal is approved.

Cause

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