ELM Survey Results - Search Doesn't Display Results (Doc ID 2290016.1)

Last updated on JULY 25, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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ELM 9.2 - Survey Results - search doesn't display results

Customer have only one class in each LE that has a survey attached and filled in. That class is pre-populated in the class field. When it's removed user cannot search for it anymore. Also the Class description is not populated

EXPECTED BEHAVIOR
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The Class code should be available when user clicks prompt button, as the class code is defaulted user should be able to select from the prompt also.The Class Description should also shown.

STEPS
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The issue can be reproduced at will with the following steps:
1. Goto Main menu>Learning Home
2. See the class code is defaulted on the Survey Results pagelet
3. Verify the class description populated or not
4.Click on the prompt button next to class code and it does not show any results and showing message "No matching values were found"

 

Changes

 

Cause

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