Items Added To Req From Template Or Favorites Are Not Added Getting ErrorSupplier/Item Supplier not active. Following items cannot be added- xx (18036, 14104) (Doc ID 2290208.1)

Last updated on JULY 25, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
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Items Added To Req From Template Or Favorites Are Not Added Getting ErrorSupplier/Item Supplier not active. Following items cannot be added- xx (18036, 14104)

Following replication steps demonstrate the issue
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1. Supplier- Supplier in SETID SHARE is set to Inactive, not open for Ordering
2. Supplier- Added a new Supplier in SETID SHr02 set to Active, open for Ordering
3. Item/Supplier- Added supplier SCM0000004 for SETID SHARE. Status Inactive
4, Item/Supplier- Added supplier SCM0000004 for SETID SHR02. Status Active
5. TableSet Control—Set Control Value US001. Set FS_38 to SHR02
6. Add a Template. Click Ok
7. Add our item to the new template.
8. Click View Details.
9. Add a new requisition.
10. Search All enter the description of the item and click search
11. Enter a qty and click Add. It adds the item fine without an issue.
12. Click on Templates tab. Enter a qty and click Add
13. Get the following error---Supplier/Item Supplier not active. Following items cannot be added- Long Sleeve Biking Jersey, Men's (18036, 14104)

Cause

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