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GSS Submit Causes System to Timeout/ Logout (Doc ID 2290311.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Manager tries to submit a GSS transaction system is getting logged out.

The issue can be reproduced at will with the following steps:
1. Manager Self service ; Click on My team tile.
2. Click on related action button for any person. Select Job and Personal Information.
3. Select Request Reporting Change.
4. Click on next button
5. Click on submit button
6. On submit blank screen is appearing and getting logged out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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