E-FTP: PT 8.55 Attachment Upload/View Not Working In Fluid UI IOS 10.3.2 IPhone and IPad (Doc ID 2291192.1)

Last updated on AUGUST 07, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, File Attachments

ACTUAL BEHAVIOR
---------------
Customer is not able to view image file attachments using an iOS device.

EXPECTED BEHAVIOR
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User should be able to upload and view recently attach image while using an iOS device.

STEPS
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The issue can be reproduced at will with the following steps:

- Use the Safari Browser
- Login to Peoplesoft using and iOS device iphone/ipad version 10.3.2
- employee self service home page
- click on expenses
- click on my expense reports
- click on view all
- find a report with attachments
- view the RECEIPT attachment
- click on image.jpg

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view their expense image documents when using an iOS device.

Cause

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