ELM Notification For Learner (LM_ENRLMT_PDAPPRV_ILT) is not being created (Doc ID 2291206.1)

Last updated on JULY 27, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Admin enrolls a learner to a Class which has approval type set to ‘Internal-Mgr External-Special’, then the Manager is receiving 2 email notifications, one for Approval Requested and one for Pending approval.
The Learner is not receiving any email notification. No code has been written to send email to the Learner.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Enterprise Learning > Catalog > Maintain Classes: Create a class that requires manager approval
  2. Admin enrolls a learner to a Class which has approval type set to ‘Internal-Mgr External-Special’
  3. The Manager is receiving 2 email notifications, one for Approval Requested and one for Pending approval
  4. The Learner is not receiving any email notification

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms