EAR9.1+:AR_DIRDEBIT Abends At INS_DD.INS_CNTL Step When There Are Multiple Direct Debit Profiles In Single Run (Doc ID 2291385.1)

Last updated on JULY 28, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Direct Debit

When attempting to run Direct Debit process,
the following error occurs.

ERROR
-----------------------
-- 23:47:42.880 Process 5287919 ABENDED at Step AR_DIRDEBIT.INS_DD.INS_CNTL (Action SQL) -- RC = 805
ROLLBACK
/
-- 23:47:42.887 SQL Error: ORA-00001: unique constraint (SYSADMIN.PS_DD_CONTROL) violated


Steps To Replicate
-----------------------

  1. Setup multiple Direct Debit(DD) Profiles (ex: DD-01, DD-02 & DD-03) (Use Entry Type option checked).
  2. Add these DD Profiles to Entry Types (ex: IN to use DD-01, ADJDR to use DD-02 & CR to use DD-03).
  3. Create pending items for couple of customers with these 3 entry types and post them
  4. Run the Create Direct Debits process with 3 sequences with 3 DD Profiles.

Cause

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