Award Entry Package Status Update not Working in 9.2 (Doc ID 2291678.1)

Last updated on JULY 28, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : CS 9.2

ACTUAL BEHAVIOR
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On Assign Awards to Students (or equivalent pages), the functionality to change the package status field after posting is no longer working.

EXPECTED BEHAVIOR
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Should be able to change or reset the package status like in version 9

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to assign awards to students
2. Add award validate and post
3. Change packaging status and save.
4. Do 'return to search' and go back into page

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot reset the status as they are used to, for students who are not truly packaging completed. Having to do the extra step of navigating to packaging status summary in every case, or keep a separate window open, is inconvenient/extra work and prone to error (increased chances of missing the step).

Cause

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